Returns & Exchanges

At GoMacro, we stand behind the quality of our plant-based bars and want you to be completely satisfied with your purchase. If your order arrives damaged or does not meet our high standards, please reach out to us within 30 days for a resolution.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue regarding your snacks.

• 2.
  Provide Documentation

  Attach photos of the product and the packaging if you are reporting damage or quality concerns to help our team investigate.

• 3.
  Review Process

  Our team will review your request within 2-3 business days to determine eligibility for a replacement or a refund.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or ship out a fresh batch of bars at no additional cost.